Direct Pay

Request Direct Pay and have GeoBlue send a payment guarantee to your medical provider. You won’t need to submit a claim, and you will only be responsible for applicable copayments, co-insurance or deductibles.

Contact Us About Direct Pay

How Does it Work? Three Simple Steps!

Locate a Provider

Use our Find a Provider tool to find a provider that meets your needs. If you need help finding a provider, please contact our Global Service Center using the number on the back of your ID card.

Schedule Your Appointment

Schedule the appointment with the provider. Note that we require at least 48 hours notice to submit a Guarantee of Payment to the provider so please plan your appointment accordingly.

Request Direct Pay

Request Direct Pay at least 48 hours prior to your appointment. You can request Direct Pay through the GeoBlue website or app.

Receive your Guarantee of Payment (GOP)

Once we receive and process your request, a Guarantee of Payment (GOP) will be sent to the provider and also available to you on the GeoBlue website or app.