Direct Pay
Request Direct Pay and have GeoBlue send a payment guarantee to your medical provider. You won’t need to submit a claim, and you will only be responsible for applicable copayments, co-insurance or deductibles.
Contact Us About Direct PayHow Does it Work? Three Simple Steps!
- Locate a Provider
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Use our Find a Provider tool to find a provider that meets your needs. If you need help finding a provider, please contact our Global Service Center using the number on the back of your ID card.
- Schedule Your Appointment
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Schedule the appointment with the provider. Note that we require at least 48 hours notice to submit a Guarantee of Payment to the provider so please plan your appointment accordingly.
- Request Direct Pay
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Request Direct Pay at least 48 hours prior to your appointment. You can request Direct Pay through the GeoBlue website or app.
- Receive your Guarantee of Payment (GOP)
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Once we receive and process your request, a Guarantee of Payment (GOP) will be sent to the provider and also available to you on the GeoBlue website or app.
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